Below you can find several short videos that demonstrate various VideoEngager workflows and functionalities:
- Click-to-Video: Experience VideoEngager's Seamless Integration with Genesys CX
- Voice Call to Video Escalation: with VideoEngager for Genesys CX
- Escalating from Chat to Video : Transforming Customer Connections with Video Chat
- VideoEngager SalesForce Connector: A Seamless experience in Salesforce within the Genesys
- Video Chat Scheduling for Agents : Streamlining Customer Assistance in Genesys CX
- Video Chat Scheduling Initiated by Consumer: Empowering Time-Constrained Customers
- Mobile Screen Sharing with VideoEngager's Powerful Video Chat
- VideoEngager Mobile SDK Functionalities- Empower Your Mobile App and enhance Real-Time Video Communication
- VideoEngager Kiosk Demo - Resolve complex situations with the quick scan of a QR Code!
- VideoEngager AWS Transcription - Leverage the power of AWS to transcribe your video recordings
- VideoEngager Verint Recording and Transcription - Leverage the power of Verint to increase the value of your video recordings
- Real-Time Sentiment Analysis with Emotional AI - Get actionable insights on customer behavioral queues instantly to improve customer satisfaction and achieve an increase in first call resolution
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