What's new in SmartVideo: May 2022 - SMS integration, Virtual Backgrounds and Much More!

VideoEngager  NEW FEATURES

1. Support for invites via SMS from VideoEngager
2. VideoEngager installation now adds 'Interaction Widget' 
3. VideoEngager verifies agent permissions.
4. VideoEngager permission and group added by the installation.
5. VideoEngager Report search by Genesys interaction ID.
6. VideoEngager support for Cordova added/demo app available.
7. Schedule Meeting support from Genesys Callback
8. Various bug fixes
9. Localization added to reports
10. Locked video view available for Kiosk deployments
11. Virtual Backgrounds
12. Widgets Update