Release Notes: v6.3.8 - March 23, 2024

Release date: March 23, 2024

Highlights

• Compliance & Accessibility: WCAG color standard refinements.
• Device Resilience: Replaced strict media constraints with flexible 'Ideal' settings.

What's New

• Accessibility Fixes: Adjusted CSS colors to meet standard readability requirements for visual clarity.
• Flexible Hardware Support: Changed microphone and camera requirements from 'Exact' to 'Ideal,' significantly reducing 'Device Not Found' errors for users with unique hardware setups.

Stability Improvements

• Fixed an issue where agents or visitors could not reconnect in a 'Muted' state.

Impact / Actions Required

• No action required. This update will automatically improve hardware compatibility for your end users.