Release Notes: v6.3.11 - March 25, 2024

Release date: March 25, 2025

Highlights

• Skill-Based Workflow: Support for skill-based routing in specialized Genesys demos.
• Connectivity: Stability fix for anonymous 3-way calling.

Stability Improvements

• Fixed a configuration error that caused anonymous 3-way calls to fail under specific security settings.
• Resolved an issue where the agent interface could occasionally load as a blank page during rapid call cycling.

Impact / Actions Required

• No action required. Fixes critical workflow interruptions.