Release Notes: v6.3.7 - March 17, 2024

Release date: March 17, 2024

Highlights

• Network Visibility: Restored connection quality indicators for Microsoft Edge users.
• Workflow Continuity: Fixes for screen sharing freezes during visitor refreshes.

Stability Improvements

• Resolved a bug where the agent's screen would freeze if the visitor refreshed their page multiple times during an active screen share.
• Optimized the precall interface to ensure settings are correctly saved before entering a session.

Impact / Actions Required

• No action required. Improves the reliability of collaborative features.