Release Notes: v6.3.13 - April 09, 2024

Release date: April 09, 2024

Highlights

• KPI Enhancements: Support for high-precision duration tracking (minutes and seconds).
• Lightweight Visitor Experience: Reduced external library dependencies for faster popup loading.

What's New

• Precise KPI Metrics: Interaction performance indicators now track total durations down to the second for more detailed analytics.
• Start Button Handler: Rebuilt the video initiation logic to be more modular and allow for future status indicators (e.g., 'Customer Pending').

Stability Improvements

• Removed outdated mobile library components from the visitor popup to eliminate potential browser conflicts.

Impact / Actions Required

• No action required. General performance and metrics enhancement.