Release Notes: v7.4 - April 09, 2025

Release date: April 09, 2025

Highlights

• Salesforce Integration: Direct screenshot uploads from interactions to parent records.
• Integrated OAuth: Seamless login popups for Genesys and TalkDesk within iframes.
• Paging Performance: Added pagination to the recording dashboard.

What's New

CRM & Workflow

• Screenshot Sharing: Agents can now take snapshots during calls and send them directly to parent records in Salesforce.
• OAuth in Iframes: Refactored TalkDesk and Genesys OAuth redirects to handle authentication securely within iframes, removing browser redirect steps.
• Paging Support: Introduced pagination in recording statistics to handle high volumes of data more efficiently.

Fixes

• Fixed a high-priority bug in timeslot calculations where available intervals were showing as conflicts.
• Optimized SVG performance in the snapshot view.

Impact / Actions Required

• Salesforce Administrators: Ensure your parent page layouts are configured to receive screenshot upload events.