Release Notes: v6.4.2 - April 18, 2024

Release date: April 18, 2024

Highlights

• Performance Engineering: Introduced aggregation logic to significantly speed up complex data queries.
• Localization Stability: Fixed issues with the multi-language initializer.

What's New

• Database Aggregation: Implemented a new data retrieval strategy that mimics database joins, reducing the time required to generate interaction reports.
• Tooltip Optimization: Improved the responsiveness and performance of tooltips within the agent interface.

Impact / Actions Required

• No action required. Administrators will see faster load times for interaction and usage statistics.