- Support for invites via SMS from SmartVideo (Beta)
Feature allows one click sms invite from a voice interaction.
- SmartVideo installation now adds 'Interaction Widget'
Please also check manual integration widget setup. SmartVideo supports interaction script and interaction widget context.
- SmartVideo verifies agent permissions.
SmartVideo requires Integration->SmartVideo->View permission to work in scripting or interaction widget context.
- SmartVideo permission and group added by the installation.
SmartVideo installation adds SmartVideo agent role and group by default, it still requires Genesys Cloud administrator to configure members of the group.
- SmartVideo Report search by genesys interaction ID.
SmartVideo reports can be searched by Genesys conversation ID for a video call done within one genesys interaction.
- SmartVideo Cordova demo app available.
Two new public repositories added with demo applications for Cordova.
- Schedule Meeting support from Genesys Callback Widget (Alpha)
- Various bug fixes
- Localisation added to report
SmartVideo reports are now available in English, French, Spanish and Portuguese.