- New reports: Improved UI, search and filter capabilities
- New Settings: Improved UI and settings grouped by categories
- Users and Role management: User Manager view now part of SmartVideo settings component.
- Visual Effects: Blur and Virtual Backgrounds
- Invite by SMS: Agents can escalate audio calls to video call by sending SMS to the calling number
- Customize SmartVideo UI: Customers can customize SmartVideo UI by providing their own look and feel with a custom CSS
- Capacity and Availability in Scheduled Meetings: Customers can configure a maximum number of scheduled video meetings for their organization.
- Screen Sharing for Android SDK
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